Hosting
Of the open source service desk systems
OTOBO, Znuny & ((OTRS)) Community Edition
Of the open source service desk systems
WE RELIEVE YOU FROM HOSTING
There are many reasons to outsource the hosting.
In addition to the personnel costs and the effort for the administration of the Linux servers and the associated systems, additional hardware and running costs are incurred. We take on these tasks and ensure a smooth operation so that you can focus on your main task: supporting your customers in the best possible way
If none of the offered models meet your needs, we are pleased to offer you an adapted hosting offer especially for you. Just contact us. We are happy to advise you free of charge to suit your requirements.
You already host your own OTOBO, Znuny, OTRS or ((OTRS)) Community Edition or you want to start off new?
No problem, we ensure a smooth migration and advise you during the initial configuration of the OTRS.
Hosting Packages
| Team | Business | Business Premium | Enterprise | |
|---|---|---|---|---|
| €1,000 per year | €1,500 per year | €3,600 per year | Get in touch with us | |
| Users (concurrent) | unlimited (5) | unlimited (15) | unlimited (25) | unlimited (individual) |
| Customer | unlimited | unlimited | unlimited | unlimited |
| Discount on Support Packages | 5% | 10% | 15% | |
| Free premium add-ons | ||||
| Setup | ||||
| Setup fee | free | free | free | free |
| Configuration & Migration | optional | optional | optional | optional |
| Server | ||||
| Disk space (SSD) | 160 GB | 320 GB | 800 GB | individual |
| Backup | weekly | 2× per week | 2× per week | individual |
| Restore backup | ||||
| Monitoring & Security | ||||
| Monitoring | ||||
| Security Measurements | ||||
| SSL encryption | ||||
| Other | ||||
| Domain | ||||
| Access to data | ||||
| Updates | optional | optional | optional | optional |
| Test system | optional | optional | optional | optional |
((OTRS)) Community Edition & OTRS are used in over 170,000 companies and in 40% of DAX companies.
Efflux GmbH © 
